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The bottom line is that you will all have to come to come kind of compromise, or else you won’t be able to use quite a bit of Captivate’s functionality. You may be forced to get your manager (or his manager) involved to ‘lean on’ the IT department if necessary. But only the really good IT geeks know the tricks involved in pulling this off.
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Their objection will be something along the lines that: “Corporate IT policy states that normal users are not permitted to have full administrator rights…blah…blah…” However, it is technically possible to set up your user profile to have administrator rights for the Captivate application alone, without giving you admin rights over your entire computer. This is where you find out not just how helpful, but also how knowledgeable, your IT support people really are. All you need to do is right-mouse-click on the Captivate icon in the Start menu or desktop, navigate to More > Run as administrator via the context menus.īe warned that when you inform your corporate IT department you need to run Captivate with administrator privileges they are likely to refuse permission, despite providing them with the information that the application will not work properly without this configuration. It’s really very easy to set up (if you have admin privileges). Many users fail to understand this subtle distinction and experience frustrating issues including loss of functionality and even random application crashes that may result in hours or even days of lost work.
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But please be aware that just having Administrator rights on your PC is NOT the same thing as using Run As Administrator to launch an application.
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In Windows systems it is necessary to always launch Captivate using Run As Administrator privileges. You are therefore well-advised to cultivate a good relationship with the local IT department because the trend nowadays with many applications (Captivate included) is to move toward frequent bug-fixes and updates after release, to resolve issues that once would have been eliminated by more thorough pre-release testing.
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The more likely scenario is that Captivate will be installed by authorised technicians from your IT department, and any time you need to update Captivate because a new patch has been released or you need to install add-ons (like Text-to-Speech voices), you’ll need to submit a formal request to the IT department to get this work done. However, if you work in a corporate environment as an employee or contracted developer, then it is unlikely you will be given such totally unfettered access to your computer’s operating system. This won’t be a problem if you own the machine. To install Captivate and set it up correctly on your development computer, you will need full Administrator rights. But, be advised that these operating systems have strict user security (known as User Access Controls or UAC for short) that can interfere with some default Captivate functions (such as screen capture). After all, you don’t need to be an Administrator just to use Microsoft Office, right? Unfortunately, with Captivate it’s not quite that simple.Ĭaptivate runs reasonably well on Microsoft Windows 7, 8 or 10. Many Captivate users (and IT Departments) mistakenly think that as long the application has been installed correctly then basic user rights are all that should be required to run the application.
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